Performance and Quality Improvement (PQI)

WORKSHEET: PQI Operational Procedures

Assists an organization in operationalizing its PQI measurement processes. Includes a completed example. (created July 2008)

Relevant Standards

Primary: PQI 2.02, PQI 3, PQI 4, PQI 5

TIP SHEET: Operations Measures Private

Outlines the types of management and operations measures that an organization can choose to evaluate as part of its PQI process. (created November 2007)

Relevant Standards

Primary: PQI 3

TIP SHEET: Stakeholder Involvement

Discusses the importance of stakeholder involvement to a well-designed, useful Performance and Quality Improvement (PQI) process. (created September 2007)

Relevant Standards

Primary: PQI 3.02, PQI 5

Secondary: PQI 2.02

SELF-PACED TRAINING: Performance Quality and Improvement (PQI)

Self-paced training is 11:55 minutes in length. (created August 2006)

MODEL: Performance and Quality Improvement Plan

Provides an outline of the elements of a comprehensive Quality Improvement Plan. (created July 2008)

MODEL: Performance and Quality Improvement Plan for Public Agencies

Provides an outline of the elements of a comprehensive Quality Improvement Plan. (created November 2009)

CLARIFICATION: Case Record Review Sampling Standards

Explains the intent of PQI 4.03 with regard to sampling of case records. (created November 2006)

Relevant Standards

Primary: PQI 4.03