PA-CPS 9: Child Protective Case Management Services
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The agency arranges, provides, and coordinates the delivery of culturally-responsive services to ensure child safety, promote well-being, and keep families together whenever possible.
Interpretation: When the
case involves an
Indian child, a representative from the tribe or a local
Indian organization should be included in the identification and coordination of support services. Services offered by the tribe and local Indian organization should be considered.
The agency directly provides, refers, contracts, or otherwise arranges for needed therapeutic, educational, and support services that are culturally relevant and include:
- parent education and family support;
- homemaker or home health aide services;
- child care;
- respite care;
- individual and family counseling services; and
- education, employment, and housing services.
Interpretation: When such services are not readily accessible, the agency advocates for greater availability, and works with the family to consider alternatives, which can include informal support services such as the child's extended family and other
community members.
Families receive, directly or by referral, more intensive services, as needed, from domestic violence, mental health, and substance use treatment specialists.
Interpretation: Whenever possible, Indian children should receive more intensive services from
qualified professionals who have experience working with the tribe and knowledge of tribal customs and
practices.
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Research Note: Domestic violence, and mental health and substance use conditions present an increased risk of child maltreatment, an increased risk of child removal, and can complicate and delay reunification when a child is removed. A comprehensive array of substance use treatment services can include: screening, assessment, detoxification, out-patient treatment, in-patient treatment, relapse prevention, aftercare, and support. |
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Workers have access to comprehensive, up-to-date information about community services, and maintain regular contact with collateral providers to share information about service delivery.
Frequency and type of face-to-face visits with the child and family are culturally responsive and appropriate to the family’s needs and risk to the child, and visits occur at least once a month, to:
- establish effective working relationships;
- assess safety and well-being;
- monitor service delivery; and
- measure and support the achievement of agreed upon goals.
Interpretation: Service
monitoring includes confirmation services were initiated and are appropriate and response to
complaints or problems that develop regarding service delivery.
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Research Note: Some literature suggests that when substance use, mental health or domestic violence issues are present, a greater risk exists and more frequent visits are appropriate; however, other suggested best practice points to the importance of the worker thinking critically about each family’s circumstances to determine the frequency of visits. When other providers are visiting the family, and all providers are effectively sharing information, the agency may decrease the frequency of its visitation. |
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