Council on Accreditation • Copyright 2008
| PREVENTION Actions taken to minimize and/or eliminate social, psychological, or other conditions. Prevention can occur at the individual, group, community, and societal levels and enhances opportunities to achieve positive fulfillment. |
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| MANAGEMENT See ADMINISTRATION |
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| PRACTICE Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice. |
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| LIABILITY An obligation, responsibility, or debt. |
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| PLANNING The process of specifying objectives, evaluating the means for their achievement, and exercising deliberate decision making about appropriate courses of action. |
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| EVALUATION The review and assessment of organizational operations, programs and services. |
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| PERSONNEL The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards |
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| MANAGEMENT INFORMATION SYSTEM An administrative method used by organizations to gather, process, analyze, maintain, and disseminate data required for effectively carrying out the goals of the organization. |
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| SERVICE One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service. |
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| PERFORMANCE A measure of how well an organizational system provides services to consumers. Performance is often based on key indicators, such as rates of service, cost per consumer, degree of satisfaction with services, and extent of consumer access to services. |
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