Council on Accreditation • Copyright 2008
A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards
Written instructions that outline the steps for performing a task(s) or operationalizing an administrative or service delivery process. A procedure can be written as a step-by-step set of instructions or as a narrative description of a process. A procedure tells someone how to do something not just what to do.
Unlike policies, procedures do not need to be approved or reviewed by the governing body, and need not be associated with a specific policy. For example, whereas a broad anti-discrimination policy requires grievance or other procedures in order to be operationalized within an organization, assessment procedures do not require a governing body approved assessment policy.
Note: Procedures are sometimes referred to as administrative policies.
One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
PA-OAS 5 - Equipment Safety
The agency ensures that all equipment is appropriate and properly maintained.
related PA-ASE 5
All sports and outdoor equipment, including equipment that belongs to participants or personnel, meets national safety standards.
Equipment maintenance procedures include:
Staff are familiar with, or trained on, the use of materials and equipment employed in the field.
Interpretation: Field testing of materials or equipment that are new on the market and being used to provide feedback to the manufacturer is prohibited while conducting service activities.