PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards		  
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  SUPERVISION

Assumption of responsibility for directly overseeing and evaluating the work or work products of personnel within an organization. Also includes inspecting the act or process of accomplishing a function or activity.		  
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  TRAINING

Instruction so as to make fit, qualified, or proficient in a skill or body of knowledge.		  
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  SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.		  
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.		  
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Training and Supervision
  
Private Org Public Agency  

PA-TS 5: Training Direct Service Personnel Providing Developmental Disabilities Services*

 
Personnel who provide direct services to people with developmental disabilities are trained and able to provide services, supports, and other forms of direct assistance.
Update: Added Core Concept Standard - 04/01/11
Added Core Concept Standard
Note: Refer to the Standards Clarification: Developmental Disabilities Updates document located in the Tools Index for additional information regarding the evidence for these standards.
NA The agency does not provide any programs or services that are designed to serve persons with developmental disabilities.
NA The agency is implementing the standards for Services for Individuals with Developmental Disabilities (PA-DDS).

PA-TS 5.01

 

Direct support personnel are trained and competent in:

  1. establishing rapport with persons served;
  2. interaction and communication techniques;
  3. implementation of person-centered service plans;
  4. implementing the principles of self-determination and inclusion;
  5. use of assistive technology;
  6. teaching ADLs; and
  7. recognizing and addressing abuse, neglect, and exploitation.

PA-TS 5.02

 

Training can include, as appropriate to the service and needs of persons served:

  1. management of behavior, including risk of harm to self or others;
  2. positive behavioral supports;
  3. assisted dining techniques and good nutrition;
  4. lifting and transfer techniques;
  5. safe transportation techniques;
  6. health related supports; and
  7. medication administration.
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PURPOSE: The agency supports personnel and promotes personnel competence by providing regular supervision and training on relevant service delivery topics.
 
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