Families participate in the development and ongoing review of a strengths-based service plan that is the basis for delivery of appropriate services and support.
NA The organization does not facilitate service planning.
Service planning is family centered, and includes, as appropriate:
Interpretation: Service planning is conducted so the family retains as much personal responsibility and self-determination as possible.
Generally children age six or older are to be included in service planning, unless there are clinical justifications for not doing so. Extended family members and significant others can be involved in service planning, when appropriate, and with the consent of the family. The organization can facilitate participation by, for example, helping arrange transportation, and including them in scheduling decisions.
Service planning procedures are adapted as needed in cases involving domestic violence to promote safe, healthy, and active participation of all family members. For example, in some instances, the organization may determine that meetings involving both the perpetrator and the survivor would pose a safety risk or would limit the participation of the survivor and would not be appropriate.
During service planning, the worker and family discuss:
An individualized service plan developed with each family is based on the assessment and includes:
Interpretation: The organization should recognize the value of incorporating culturally-grounded interventions into the service plan, and include traditional practices or customs of the child’s culture, tribe, or faith-based community to the greatest extent possible and appropriate.
Individuals with disabilities who have limited ability to make independent choices receive help with making decisions and support to assume more responsibility.
Service plans are completed within timeframes established by the organization.
The worker and a supervisor, or a service or peer team, review the case at least quarterly to assess:
Interpretation: Workers should assess the family’s progress following each visit and review the case when necessary. The case review is sometimes referred to as an administrative review, a supervisory review, a case conference, or a staffing.
Interpretation: When the case involves an Indian child, a representative from the tribe or a local Indian organization should receive timely notification of case reviews, be given an opportunity to participate, and be informed of any changes made to the plan. The case review should include an assessment for compliance with the Indian Child Welfare Act.
The worker and the family regularly review progress toward achievement of service goals, and sign revisions to service goals and plans.