SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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  AFTERCARE

Additional services provided beyond the period of primary care that offer continuity and supportive follow-up.
 
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  SERVICE RECIPIENT

The individuals, groups, organizations, or communities that use, receive, or benefit from programs and services. Service recipients can include consumers, patients, family members, legal guardians, advocates, public/private organizations, employers, and purchasers. All are regarded as significant stakeholders served in a variety of agencies and practice settings.
 
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  PLANNING

The process of specifying objectives, evaluating the means for their achievement, and exercising deliberate decision making about appropriate courses of action.
 
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  CASE CLOSING

A voluntary or involuntary process which occurs when an organization no longer assumes responsibility for providing services to a particular individual, group, or family. Also known as "termination" or "discharge."
 
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  FAMILY

Two or more people who consider themselves family and who assume obligations, functions, and responsibilities generally essential to healthy family life. Child care and child socialization, income support, long-term care, and other caregiving are among the functions of family life. The definition of "family" will rest with an individual's indication of who plays a family member role, including current or former foster family, adoptive family, extended family members, fictive kin, or significant others. Organizations that believe family is the central constellation in a child's life, and that family attachments are of primary importance for human development, will strive to work with professional staff to develop a common understanding of "family."
 
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  LEGAL GUARDIAN

A person who has legal responsibility for the care and management of a person incapable of administering his/her own affairs. In the case of a minor child, the guardian is charged with the legal responsibility for the care and management of the child and of the minor child's estate.
 
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  QUALITY

In this context, the extent to which contemporary and generally recognized standards for professional practice are met and exceeded, and desirable service outcomes achieved.
 
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  DISCHARGE

See CASE CLOSING
 
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  CASE

A general term used to designate clients (including individuals, families, and groups) served by an organization for purposes of monitoring the provision of services. A foster care case is generally based on the placement of an individual child, although casework for the child may include services to the child's family. A child protective services case is based on an entire family household if a family assessment model is used; otherwise a case is defined as a child.
 
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Group Living Services
 
Private Org Public Agency  

GLS 17: Aftercare and Follow-Up

 
The organization and the resident work together to develop an aftercare plan, and follow-up occurs when possible and appropriate.
Interpretation: While the decision to develop an aftercare plan is based on the wishes of the service recipient, unless aftercare is mandated, the organization is expected to be strongly proactive with respect to aftercare planning.
NA The service is a long-term permanent housing setting.

GLS 17.01

 
The aftercare plan is developed sufficiently in advance of case closing to ensure an orderly transition.

GLS 17.02

 
An aftercare plan identifies services needed or desired and specifies steps for obtaining these services.

GLS 17.03

 
The organization provides aftercare services or takes the initiative to explore suitable resources and contact service providers, when appropriate and with the permission of the person, family, or legal guardian.
Research Note: Literature suggests the quality of supports available post-discharge is associated with community adjustment. Individuals with supportive community networks were more likely to maintain treatment gains than those who lacked such supports.

GLS 17.04

 
The organization follows up on the aftercare plan, as appropriate, when possible, and with the permission of the resident.
Interpretation: Reasons why follow-up may not be appropriate include, but are not limited to, cases where the person’s participation is involuntary or where there may be a risk to the service recipient such as in cases of domestic violence.
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PURPOSE: Individuals who receive Group Living Services regain, maintain, and improve life skills and functioning in a safe, stable, community-based living arrangement.
 
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