The executive director effectively collaborates with the governing body, as appropriate, to enunciate and achieve the organizationís mission and vision; promote a healthy organizational culture, and oversee and manage the organizationís operations.
Interpretation: There are varying titles for the head of an organization, such as President/CEO and Executive Director. Depending upon the type of organization or service (e.g., multi-service organization, large or small organization, internal or external EAP program, etc.) the individual fulfilling this role may have other designations, such as Operating Manager, Program Director, or Program Officer. The standard requires that there is a clearly identified person to whom the governing body delegates the day-to-day management of the organization and whom it holds accountable for the organization's performance.
The executive directorís primary responsibilities are:
Interpretation: The executive director involves, consults with, and gives leadership to the governing body and/or advisory group in visioning, planning, policy, and decision-making processes. The executive director and governing body work as an effective team with information, coordination, staffing, and assistance provided by the executive, to support the governing body in its leadership, policy making, and oversight functions.
Interpretation: Regarding element g, the executive director should stay current on issues that could impact service delivery and operations that may require sustained efforts to address logical changes. Adapting to changing conditions requires the leader to be flexible and capable of addressing systemic challenges that may require development of new processes, systems, or skills.
Note: Elements (d), (f), and (h) do not apply to organizations not otherwise required to have a governing body.
The executive director inspires, directs, and works effectively with senior management to provide the structure, values, leadership, and adaptive, technical, and managerial processes and activities that maintain a positive, productive, ethical culture.
Interpretation: Adaptive processes address actions and innovations made in response to changing conditions.
The executive director is qualified by:
Update: Added Note - 06/01/10
Note: The elements of the standard will be considered together to assess the competence of the CEO and provide a rating.