APS 3 - Screening
Reports of abuse, neglect, and exploitation are promptly screened.
The organization maintains a 24-hour hotline to directly receive reports, or through other community organizations, and trained personnel are available 24 hours a day to respond to emergencies.
Interpretation: In a small community with limited resources, a collaborative arrangement for the planned use of public safety resources will be considered in compliance.
Reporters are informed about:
Interpretation: The organization should clarify if the reporter can have any ongoing role in the screening or investigation process.
Interpretation: The organization will sometimes file a court petition when personnel have determined that the person is in imminent danger. In such cases, the individual's right to self-determination is respected to the fullest extent possible.
The protective service worker reviews the report, conducts an initial screening including a review of safety and risk factors, and uses standardized decision-making criteria to:
Interpretation: Decision-making criteria must meet state and local legal requirements. Clear, written procedures should specify critical indicators or risk factors in abuse and neglect; prevention of abuse, neglect, and exploitation; and the appropriate level of response for individual cases. The procedures must ensure the prompt “screening out” of cases that do not fit organizational guidelines and the prompt assignment of cases that do. Case records should reflect consistent use of procedures and the application of appropriate interventions.
Reports are screened and assigned for investigation, referred to other providers, or screened out within 24 hours.
Interpretation: The organization should ensure it has appropriate staffing or an alternative provider to meet the timeframe.
Council on Accreditation • Copyright 2008