The organization
screens families promptly and responsively to identify the level of need and direct family members to appropriate services.
The organization responds to referrals or requests for service by directly contacting families within:
- 72 hours, if providing family preservation and stabilization services; or
- 24 hours, if providing intensive family preservation and stabilization services.
Interpretation: Response time should be appropriate to the urgency of family needs and the level of concern for child and/or family safety. Organizations providing intensive services should be able to respond immediately, if necessary. When special circumstances result in the postponement of contact, the organization should document these circumstances, as well as its efforts to initiate contact, within the first 24 hours of referral or request for service.
The family is informed about what services will be available and when, and works with the organization to determine how well family members’ needs and risk factors match the organization’s services.
Interpretation: The organization should consider both the intensity and duration of the services it provides and recommend the most appropriate and least intrusive service alternative that will preserve child and family safety and well-being.
NA Another organization is responsible for screening.
Prompt, responsive screening
practices are culturally responsive, ensure equitable treatment and support timely initiation of services.
NA Another organization is responsible for screening.
Families who cannot be served, or cannot be served promptly, are referred or
connected to appropriate resources.
NA The organization: (1) accepts all
clients, or (2) only receives clients by referral, and is required by
contract to accept all referrals.
The organization identifies Indian children and collaborates with the tribe or Indian organization to:
- determine the applicability of, and ensure compliance with, the Indian Child Welfare Act
- determine jurisdiction
- assess the family’s needs;
- provide the family with information regarding their rights under the Indian Child Welfare Act;
- determine the most appropriate plan for the family; and
- maintain connections between the family and tribe.
Interpretation: If the tribe is unknown, the organization should document efforts to identify the tribe and notify the regional office of the Bureau of Indian Affairs.
Interpretation: The organization should have established
procedures for identifying Indian children that do not depend on the child’s physical appearance.
Note: Evidence of tribal participation should be documented in the
case record.
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Research Note: The Indian Child Welfare Act authorizes states and federally recognized tribes to enter into agreements governing the care and custody of Indian children and jurisdiction over child custody proceedings. Organizations should refer to tribal-state agreements and the Indian Child Welfare act to determine what role each party should play in cases involving Indian children, and to ensure compliance with relevant legal requirements. |
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