ASE 2 - Accessibility
Service and administrative facilities are accessible and comply with applicable legal and regulatory requirements.
Note: Please see Checklist: Facility Observation in the Tools Index for additional assistance with this standard.
The organization complies with federal, state, and local legal requirements governing facility accessibility.
Interpretation: Applicable laws governing organizations include Title III of the Americans with Disabilities Act (ADA) as well as various state and municipal laws. Compliance with ASE 2.01 may be demonstrated in many different ways, such as removing structural barriers by constructing ramps, widening doorways, providing accessible parking, removing obstructing furniture, improving visual access to goods and services, widening toilet stalls, installing grab bars, and other modifications where such measures and/or modifications are readily achievable.
Interpretation: Religious organizations are exempt from Title III of the ADA. Note, however, that Title I of the ADA requires employers to make reasonable accommodations for employees with disabilities to the point of undue hardship. Additionally, the laws of some states exceed federal requirements for public accommodations.
In planning the location and use of offices and branches, the organization considers:
Interpretation: In addition to the needs of the defined service population, this standard requires the organization to address the needs of persons with disabilities.
Some of the organization’s administrative and service facilities are free of architectural barriers, or the organization coordinates use of accessible facilities.
related NET 2.02
Interpretation: When the facility’s age or excessive cost prevent change, an organization that provides equivalent services at an alternate, accessible location will have fully implemented this standard. Additionally, the organization will have effectively addressed legal requirements by adapting some of its physical facilities (ramps, lavatories, and drinking fountains) to be accessible to persons with physical disabilities or those otherwise qualified. This implementation may be evident in the current provision of services to persons with physical disabilities.