COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.		  
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards		  
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  TRAINING

Instruction so as to make fit, qualified, or proficient in a skill or body of knowledge.		  
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Community Change Initiatives
  
Private Org Public Agency  

CCI 8: Personnel

 
Personnel have the training, skills, experience, and knowledge needed to build community capacity and promote community change.

CCI 8.01

 

Personnel demonstrate a commitment to the community’s well-being, and have the competencies needed to:

  1. engage and build trusting relationships with community members;
  2. adapt to changing situations and environments;
  3. assess needs;
  4. understand and interpret data;
  5. provide assistance with defining and prioritizing community assets and issues;
  6. develop community plans;
  7. lead and facilitate meetings and discussions;
  8. manage groups and resolve conflicts;
  9. build coalitions among community residents, associations, and institutions;
  10. develop networks with groups outside the community that can advance the initiative;
  11. understand and work within relevant financial and administrative infrastructures;
  12. understand and implement projects related to the focus and priorities of the initiative (e.g., improving infrastructure, preventing substance use, promoting public safety, etc.);
  13. work with stakeholders in a culturally competent manner that considers gender, race, ethnicity, sexual orientation, developmental level, disability, and other relevant characteristics; and
  14. engage in community work without maintaining a high profile or dominating the initiative’s public presence.
related TS 1,  TS 2
Interpretation: Competence can be demonstrated through a combination of education, training, and experience, including life experience. Some states may offer or require licensing, certification, or credentialing for personnel in this field.
Note: As referenced in COA’s standards for “Human Resources” (HR) and “Training and Supervision” (TS), personnel may include paid employees or volunteers.

CCI 8.02

 

The organization supports personnel by:

  1. arranging flexible work schedules;
  2. providing regular opportunities for training and professional development;
  3. celebrating the initiative’s accomplishments; and
  4. discussing challenges and struggles facing the community and the initiative.
related HR 4.02,  TS 1

CCI 8.03

 

Personnel include members of the community who:

  1. are knowledgeable about community dynamics;
  2. remain objective, fair, and flexible when working with other community members;
  3. support a culture of consensus-building;
  4. respect confidentiality; and
  5. demonstrate a long-term commitment to the community and the initiative’s goals.

CCI 8.04

 

Employee workloads support the achievement of positive community outcomes, are regularly reviewed, and are based on an assessment of the following:

  1. the qualifications, competencies, and experience of personnel; and
  2. the amount of work and time required to accomplish assigned tasks and responsibilities.
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PURPOSE: Community Change Initiatives mobilize the community for action; strengthen the capacity of residents and organizations; build and improve neighborhoods; and lay the groundwork for future progress.
 
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